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Personal and Laundry Services Service Agreement

Personal and Laundry Services · NAICS 812 · Service Agreement

This Service Agreement is designed specifically for personal and laundry services businesses, such as wash-and-fold, dry cleaning, personal care, and pet grooming. It protects your business by clearly defining the scope of services, payment terms, and liability limitations. Whether you operate a pickup-and-delivery laundry service or a salon, this agreement helps prevent misunderstandings and legal disputes. It includes critical clauses addressing lost or damaged items, client-provided property, and health disclosures, tailored to the unique risks of NAICS 812.

When you need this document

When onboarding a new recurring client for laundry pickup and delivery.
Before performing any high-value dry cleaning or alterations.
When providing in-home personal care services (e.g., mobile hair styling).
For pet grooming services where there is a risk of injury or property damage.
When offering monthly retainer packages for regular cleaning or personal care.

What the generated draft includes

Detailed service description and pricing terms
Payment terms and late fee provisions
Liability limitations for lost, damaged, or pre-existing damage to items
Client property handling and pickup/delivery procedures
Cancellation and rescheduling policy
Health and safety disclosure requirements for personal care services

Frequently asked questions

What if a client claims a garment was damaged during dry cleaning?

Your agreement should include a clause requiring claims to be made within 48 hours of pickup and limiting liability to the actual value or a stated maximum. You can also require clients to disclose any pre-existing damage or valuable items.

Do I need a service agreement for one-time laundry services?

Even for one-time services, a written agreement protects you by setting expectations for payment, liability, and service scope. It also allows you to include important waivers, such as non-liability for items left in pockets.

Can I use this agreement for both laundry and personal care services?

Yes, the template is designed to be flexible. You can select the service type and customize the description. However, for personal care services, be sure to include health disclosure clauses and any licensing information required by your state.

Self-help document generator: you get a structured draft based on the facts you provide. It is not legal, tax, or financial advice; verify jurisdiction-specific rules before sending.